VRI (Video Remote Interpreting)

Deaf Link VRI, provides on demand access to real-time interpreting for people who are Deaf and rely on American Sign Language (ASL) to communicate. VRI provides the most time efficient and cost effective three-way communication between businesses or public agencies with their customers/ clients/ employees and a certified interpreter. VRI works by connecting a hearing person, a Deaf person (both in the same location) and Deaf Link’s Advanced Certified ASL interpreters (located at our secure communication center) through video conferencing over the internet.



VRI has many advantages over conventional on-site interpreting services. For example, conventional services often require advanced scheduling, incur costs for travel and wait time, and may not be available all hours of the day and night. VRI, on the other hand, uses state of the art technology to provide you and your organization with the tools to properly service your customers without delay, drive-time costs or cancellation fees. A simple “click of a button” gives you 24/7 access to one of Deaf Link's qualified American Sign Language (ASL) Interpreters. Our interpreters are always online, ready to serve you whenever the need arises.


To use Deaf Link's VRI service, you will need a high-speed Internet connection and a compatible video conferencing system, Desktop, Laptop or Tablet. Our technical staff will help review your existing equipment and integration with Deaf Link’s network. Once you are part of the Deaf Link community, you can rest assured that any communication with our interpreters is transmitted over our secure and encrypted Network. Deaf Link meets all HIPPA compliance standards for confidentiality.